Privacy Policy

Our privacy policy informs you about how we use and protect any information that you give The Cottage Chocolatier when you use this website and You acknowledge and agree to be bound by the terms of it.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Changes

We may change this policy occasionally by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28/04/21.

Information

We may collect the following information:

Your full name.

Your contact information, including email address and phone number.

Demographic information such as your postcode.

Other relevant information.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

What we do with this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

For internal record keeping.

To improve our products and services.

To periodically send promotional emails about products, special offers or other information which we think you may find interesting, using the email address that you have provided.

To contact you occasionally for market research purposes. This may be via email, phone or postal mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way:

Third party companies

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you allow us to do so.

Incorrect Information

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.